Privacy Policy

Effective Date: Feb. 18, 2026
Business Name: Congruent Soul Therapy
Website: https://www.congruentsoultherapy.com/about
Contact Email: candice@congruentsoultherapy.com
Phone: 412-444-5299

Congruent Soul Therapy (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage in our services.

1. Information We Collect

Personal Information

When you:

  • Schedule a consultation

  • Complete a contact form

  • Subscribe to updates

  • Download free resources

  • Engage in therapy services

We may collect:

  • Name

  • Email address

  • Phone number

  • State of residence

  • Any information you voluntarily provide

Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Pages visited

  • Date and time of visit

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Schedule consultations

  • Provide therapy services

  • Send updates (if you opt in)

  • Improve website functionality

  • Comply with legal obligations

We do not sell, rent, or trade your personal information.

3. HIPAA & Therapy Services

If you become a client, your Protected Health Information (PHI) is handled in accordance with HIPAA regulations and outlined in a separate Notice of Privacy Practices, provided during the intake process.

Please note: Information submitted through website forms or email is not a substitute for secure client portals and may not be fully encrypted.

4. Cookies & Tracking

This website may use cookies or third-party analytics tools to understand how visitors use the site. You can disable cookies through your browser settings.

5. Third-Party Services

We may use third-party services for:

  • Scheduling software

  • Email communications

  • Payment processing

  • Website hosting

These providers maintain their own privacy and security policies.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet can be guaranteed to be 100% secure.

7. Your Rights

Depending on your state of residence, you may have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion when legally permissible

To make a request, contact:
candice@congruentsoultherapy.com
412-444-5299

8. Children’s Privacy

This website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors without appropriate consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.